AuguryNonstop Health Achieves ISO 27001 Certification, Reinforcing Commitment to Quality and Security
This article was written by the Augury Times
Nonstop Health wins ISO 27001 certification — what happened and why it matters
On December 3, 2025 Nonstop Health announced it has achieved ISO 27001 certification for its information security management system (ISMS). The company says the certification covers systems and processes that support its health benefits platform, a milestone the firm frames as strengthening data protection for employer clients and plan members.
The certification is a formal recognition that Nonstop Health has met an international standard for managing information security risks. For employers and partners that share employee health data with the company, the announcement signals that Nonstop has put structured policies, controls and auditing in place to reduce the chances of breaches or mismanagement.
How ISO 27001 works in plain language
ISO 27001 is an international standard that sets out how organizations should manage information security. It does not promise absolute safety. Instead, it requires companies to build a formal management system — an ISMS — that identifies risks, applies controls, and reviews performance regularly.
At its core, ISO 27001 asks organizations to: run a risk assessment to find what could go wrong with data; choose appropriate technical and organizational controls; document policies and responsibilities; and test and improve those controls over time. The standard includes a long list of control categories — from access management and encryption to incident response and supplier oversight — but certified organizations tailor controls to their specific risks and services.
Certification means an independent auditor has reviewed the ISMS and judged it to meet the standard. It is not a one-time seal. The system must be maintained, and periodic surveillance audits check that the company continues to comply.
What this means for employers, plan members and partners
For employers who buy benefits technology, ISO 27001 certification usually reduces one friction point in vendor due diligence. It can simplify contractual security requirements and give procurement teams documented evidence that a vendor follows international practices for handling sensitive information.
For plan members, certification should translate into clearer rules about who can access their data, how that access is logged, and how breaches are handled. In practice, that may mean more consistent data-handling procedures across onboarding, claims processing and third-party integrations.
Partners and third-party vendors working with Nonstop Health may face tighter expectations, too. ISO 27001 emphasizes supplier risk management, so partners can expect clearer contractual obligations around security controls and incident reporting. That can increase operational predictability but also add administrative work to demonstrate compliance.
Importantly, certification is a baseline control environment; it reduces certain risks but does not eliminate them. Organizations, and the people who use their services, still need strong account controls, good password hygiene, and vigilant monitoring to stay safe.
How Nonstop Health got certified — scope, audits and next steps
The certification process typically begins with scoping: the company defines which parts of the business and which information assets fall under the ISMS. That scoping decision determines what the auditor reviews and what controls the company must sustain.
After scoping, the company implements policies and technical controls, conducts internal audits, and runs a formal risk assessment. An external certification body then performs at least two stages of audit: a documentation review and a hands-on assessment of whether the controls are effective in practice. Successful completion results in an ISO 27001 certificate, followed by regular surveillance audits to maintain it.
Nonstop Health’s announcement indicates it passed this testing and has committed to ongoing oversight. But as with most certifications, the public statement may not include fine-grained limits: the certificate will apply only to the systems and locations explicitly listed in the scope. Customers should confirm which services and data flows are covered if they need assurance for a particular use case.
Why this matters in the health benefits tech market
Health benefits technology sits at the intersection of sensitive personal data and complex vendor ecosystems. In that context, certifications such as ISO 27001 have become table stakes for vendors seeking large employer contracts or partnerships with established brokers and carriers.
Peers that have pursued ISO or SOC certifications use them to reduce procurement friction and to signal reliability. For Nonstop Health, the certification can strengthen its commercial position and reputation, but it does not guarantee superior product performance or prevent all breaches. Companies and buyers should view certification as one important signal about how seriously security is managed — not as an absolute guarantee.
Overall, the move is likely to be welcomed by risk and procurement teams that want documented, auditable security practices. It also raises expectations: once one vendor proves a formal program works, clients increasingly expect similar commitments from their other vendors.
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