Law Firm Flags Breach Tied to Bank and Its Software Provider — What Consumers Were Told

Wolf Haldenstein issues alert after bank and software vendor disclose a data incident

Law firm Wolf Haldenstein has issued a public alert about a data incident that it says involves Marquis Software Solutions and Norway Savings Bank. The notice says the firm is investigating claims that some customer information may have been exposed after a security event tied to Marquis, a software provider that works with the bank.

The firm’s announcement follows breach notices and customer alerts from the companies involved. Wolf Haldenstein is inviting people who received a notice, or who believe their information was affected, to get in touch so the firm can evaluate potential legal claims.

What the reports say about the scope and nature of the incident

According to the notices cited by the law firm, the problem began with a security incident at Marquis Software Solutions. That incident then affected data held by Norway Savings Bank through the software the two companies use to manage accounts and related services.

Details in the firm’s alert and in the customer notices are still limited. The materials say certain personal information may have been accessed or copied. That can include basic contact information and account details and, in some cases, more sensitive items like identification numbers or payment information. The notices describe the exposure as potential rather than confirmed for every customer.

The companies and the law firm point to internal records and the firms’ own notices as the sources for these claims. Exact timelines and the full list of data fields involved were not fully spelled out in the public notice issued alongside the law firm’s statement.

How the law firm is approaching the investigation and how people can respond

Wolf Haldenstein says it is investigating on behalf of people who may have been harmed. The firm’s alert frames the issue as possible harm from misuse of personal data, such as identity theft or unauthorized transactions, and it says it will examine whether the companies involved took reasonable steps to protect customer information.

The firm is currently gathering information and inviting affected individuals to contact them. People who received a breach notice from Norway Savings Bank or who suspect their information was included should follow the contact instructions in those notices and may also reach out to the law firm via the contact information provided in the firm’s alert.

The notice suggests the firm may pursue litigation if it finds evidence of liability, including claims for financial losses, monitoring costs, and other harms. It also notes there can be legal timing rules for certain claims, so interested people are being asked to come forward while the investigation is active.

Practical implications for customers and the institutions involved

For customers, the immediate risk is the familiar one: bad actors using exposed information to try to steal money or assume identities. That can lead to fraudulent charges, new accounts opened in a person’s name, or attempts to trick people with targeted phishing messages that use real personal details.

For Norway Savings Bank and Marquis Software Solutions, the incident raises reputational and operational questions. Customers may demand clearer communications, regulators may ask questions about security practices, and the firms could face costs tied to remediation, monitoring, and any legal judgments or settlements.

From a market point of view, this type of event usually has limited direct impact unless the company is publicly traded and the problem is large or mishandled. The law firm’s alert mainly signals legal risk and customer concern rather than an obvious trading angle for outside investors.

Steps for consumers: how to check if you’re impacted and where to get help

Start with any notice you received. Read it closely and follow the specific instructions from Norway Savings Bank about checking accounts or enrolling in any monitoring services they offer.

Immediately review recent account statements and look for unusual charges. Change passwords for online banking and related services, and turn on multi-factor authentication where it’s available to add a second layer of protection.

Consider placing a fraud alert or credit freeze with the major credit bureaus if you see signs of misuse. Keep copies of all communications, including the breach notice and any messages you send or receive about the issue. Watch for phishing emails and texts that reference the breach; attackers often use that information to make scams look real.

If you think you were harmed, note the details and consider contacting the law firm named in the alert to learn whether you qualify for assistance. You should also use the bank’s official customer service channels listed on its own communications or website to report fraud and seek help remediating any losses.

In short: pay attention to official notices, monitor accounts closely, strengthen online protections, and contact the named parties if you believe your data was exposed.

Photo: Luna Lovegood / Pexels

Sources

• prnewswire.com